SMS terms

Draft. TODO: This page is a working draft written by the build, not by a lawyer. Have a Michigan attorney review it before launch — particularly the SMS and privacy sections, which carry real exposure under the TCPA.

Last reviewed: TODO: date of last review

These apply both to texts from TOVA and to the text programs we run for our customers’ shops. TODO: each shop’s program needs its own version of this page with its own name and frequency — have counsel confirm before the first campaign goes out.

Consent

You only get texts if you gave express written consent — checking a box, filling in a form, or signing up at the counter. Consent is never a condition of buying anything.

We don’t buy lists and we don’t text people who didn’t ask.

What you’ll get and how often

Offers, specials and shop news from the business you signed up with. Typically two to four messages a month. Some months, fewer.

Stopping

Reply STOP to any message and it stops immediately and permanently. Reply HELP for contact information. You can also call (947) 270-7612 and ask a person to remove you.

Cost

We don’t charge you to receive messages. Your carrier’s standard message and data rates may apply.

Carriers

Carriers are not liable for delayed or undelivered messages. Business messaging is registered under 10DLC, which is what keeps legitimate shop messages from being filtered out.

Privacy

Phone numbers collected for a shop’s text program belong to that shop and are used only for it. They are not sold or shared. See the privacy policy.

Questions about any of this

Call (947) 270-7612 or email hello@tova.ovh. A person will answer.